WP Engine / Kinsta Hosting

Are you hosting your website with WP Engine or Kinsta and now you're experiencing an infinite loop trying to access your site?


WP Engine and Kinsta have very strict caching systems and WP CannaSync uses cookies to set things like your home store location.


You will need to login to WP Engine (or Kinsta) portal and add the following cache exclusions:


  • wp-cannasync-active-store
  • wp-cannasync-age-gate-approved

If you are not able to add cache exclusion in WP Engine or Kinsta yourself, then please reach out to your hosting support and they will be able to add them for you.

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